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Feedback

Engineering for the Rest of Us by Sarah Drasner​

...Treat all feedback exchanges, as much as possible, as though they are a partnership... You're two people working together toward shared goals, and feedback is part of making that partnership healthy and productive... Be sure to convey that you're not judging them in this process. [17]

A typical process for giving feedback could look like this:

  • Do the pre-work of hearing how your team member likes to get feedback.
  • Make sure the feedback is necessary.
  • Check in with your own motivations and biases.
  • Given them specific feedback as soon as you can, framing it in a way that they may best be able to hear it.
  • Keep the conversation open, and allow them to ask questions.
  • Talk through expectations and what could be better in the future. If your feedback is related to an HR violation, be very clear about next steps and follow up. [18]